Delivery within the EU

Deliveries will be made from approximately 5-10 working days after you place your order. If your order is placed over an office closure period such as Christmas or bank holiday then please allow an additional 5 working days for delivery. In the unlikely event that we do not have a specific item in stock, we will make contact and be able to offer an estimated timescale, a substitution, or a refund if desired.

Delivery within the EU is charged on a flat rate basis, regardless of the weight of your package.

The cost of EU Standard Delivery is 25.00 EUR and your order will be sent out via the most suitable carrier, depending on size and weight.

Please note that your order can be delivered anytime between 7am and 9pm and a signature may be required on receipt.

Rest of the World Delivery (inc. Non-EU countries)

For delivery to countries outside of the EU zone will be made from 7 working days but is determined on the internal post service time-scales within the destination country. If your order is placed over an office closure period such as Christmas or bank holiday then please allow an additional 5 working days for delivery. In the unlikely event that we do not have a specific item in stock, we will make contact and be able to offer an estimated timescale, a substitution, or a refund if desired.

Delivery to the Rest of the World is charged on a flat rate basis, regardless of the weight of your package.

The cost of Worldwide Delivery is 35.00 EUR and your order will be sent out via the most suitable carrier, depending on size and weight.

Has my order been dispatched yet?

As soon as your order is dispatched by our dedicated team, you will receive a message to confirm that it’s on its way and provide with a tracking number if applicable.

What if I need to return my order?

You may return most items within 28 days of delivery for a full refund. We will also pay the return shipping cost if the return is a result of an error at our end.

Please note that we are unable to exchange items unless damaged, defective, or incorrect.

We cannot accept returns of certain items, including:

• Any item that is returned more than 28 days after delivery.
• Any item that is not in its original condition, has been damaged, or is missing parts.